Starbucks Offers More than Coffee and Tea

In his book, Onward, Schultz wrote: “Stick to your values, they are your foundation.” He said these were key to rebuilding Starbucks.

Schultz demonstrated the fundamental benefit to a company having values, and using them to build their presence. “It is our mission to make sure the world sees us through those lenses.” He wrote.

Starbuck’s values are: Community, Connection, Respect, Dignity, Humor, Humanity, and Accountability. “They are visibly evident and often referred to in meetings and prior to key actions.

Values not only impact a company; they also impact our individual lives. What are your values? What role do they have in your life-are they directors in your life, or merely white noise around your life?

In a fast-paced world of deadlines and expectations, where impatience can override wisdom and expediency overrides understanding, values can get swept aside for “later.” This can have disastrous consequences in communication, in decisions and in the choices one makes.

Values are part of an intentional life. They form the foundation of success. Howard Schultz recognized the essential nature of this. Like Starbucks, how do you make your values the cornerstones to your life?

Advertisements

Partner with your Strengths. They Are Ready to Serve You

Without our strengths, we would not be able to dispel threats, dangers and alarms. We would not be able to demonstrate skill, or show off, or be able to intercede when necessary.  Strengths are like breathing. We need to use them and often do, without thinking. The problem is like breathing, if we don’t know how to use them in various conditions, they may not be able to serve us when we need them most.

If you were in a smoke-filled house, wouldn’t it be important to know how to hold your breath as you got past the smoke; the smoke that kills more people than fire?  Your strengths are also how you show yourself to the world around you. When you want to impress, when you want to show off, when you want to make a statement or add value to a situation, you call on your strengths to “introduce” you. Your strengths are how people see you. They are a tangible representation of who you are.  We use them to perform and most people judge us by our performances.

Researchers in positive psychology have discovered that when we identify and regularly use our signature character strengths, life becomes more satisfying and meaningful.

Strengths are what I call your “Outer Cloak.” They are what you “wear” when you are out in the world expressing yourself, when you want to make an impression, when you need to accomplish a task or serious endeavor. You use your strengths. For example, you might express your strength in generosity when you are out with friends, your ability to organize in accomplishing a task, or your ability to persevere when undertaking serious endeavor.

Most of the time, however, you are unaware of the strengths you are applying. Most of the time you are unaware of how others see these strengths in you.

How do your top three strengths add meaning to your life? Let me know as I would like to hear what you say.

The Importance of Living a Meaningful Life Through Your Values

Values provide us a compass by which we live our lives. Although values are always present, we rarely give them much thought. Much like a compass we use on an unfamiliar hike, values provide us the platform from which we direct our lives. We judge based on the consistency of values utilized by someone.

 

The Barrett Values Center, in 2010, found, in researching more than two thousand private and public institutions in more than sixty countries, that: “Values-driven organizations are the most successful organizations on the planet. They found that values drive the culture as well as contribute to the employees’ fulfillment. In the book Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry Porras, the noted the same outcome in companies they observed over several decades.

 

Martin Seligman, a leader in the positive psychology movement, found, through his questionnaire, that signature strengths and values fundamentally contribute to a meaningful life.

 

I remember, many years ago, thinking that emotions were fleeting and mercurial. They seemed to be missing a key ingredient to living fully.  When I was first introduced to the concept of values I thought they were a wonderful state to aspire to.  Years later, when I identified my core values, I felt a strong resonance and connection to my life. I realized that I could live from my values and when I did, life was clearer and more satisfying, with richer meaning and depth. I realized that they were my compass, the one I had been missing and to which my emotions could not relate.

 

What are your values? How cognizant are you of them on a daily basis?

It’s Time to Alter the Traditional Financial Security Model

People are living longer lives. More years are being spent post work. And the current model of financial security funded by 401ks and social security is cracking.  Three out of five boomers, according to a recent report from Transamerica Center for Retirement Studies, are forced to retire due to “layoffs, organizational changes, health concerns and family responsibilities.” Only one in six can retire early, with a secure financial net to carry them through their golden years.  The 2008 “Great Recession” hit the boomers hard as many found their retirement savings severely reduced, were laid off, or could not find increasing salaries above inflation adjustments to fund their lifestyles.

 

Boomers are not alone.  The Generation Xers, born between the mid-1960s and the early 1980s, are concerned about their financial security. According to the Transamerica 17th annual Retirement Survey, only 12% of Xers are confident they will be able to retire comfortably, 30% have taken a loan or an early withdrawal from their retirement accounts an 86% are concerned that social security will not be there for them when they retire. Their median retirement savings is: $69,000.

 

It is time for a change to the financial model we have in place.

 

I think it is odd that people can work and then find themselves without enough money in their sunset years, after they provided great benefit to companies they worked for. I find it egregious that companies skating on the thin line of ethical standards, can jeopardize the financial security of their employees, while the founders or CEOs raid the company to line their own pockets. I think it is not right that so many retirees do not have a secure financial base at a time of life when they are more prone to disease, increasing costs, and shrinking opportunities. Dementia and Cancer are potentially major financial requirements that can reduce a couple’s assets to almost nothing. I think it is terrible that very capable workers are unable to find jobs due to efficiencies of businesses and now find themselves falling further and further behind financially. These stresses do not help people live productive lives.  

 

It is time for a change.

 

Some countries are looking at alternatives. Canada and Finland and Switzerland, for instance, are looking at a base universal income. Switzerland is talking about a guaranteed income of 30,000 Swiss francs for its citizens. Here in the U.S., Alaska has been paying its residents a dividend since the 1980s. This dividend is based on the oil revenue it produces.

 

What are you experiencing in your community as it examines its own economic security? Let me know. I would love to hear what you experience.

We Are Not the Only Ones Who Feel Injustice

The Capuchin Monkey, a small and baby faced primate has some curious behaviors and habits. No, Michael Jackson’s Bubbles was not a Capuchin Monkey, but Justin Bieber’s Mally is.

It is very intelligent with skills ranging from hustling as a street performer to providing assistance to quadriplegics. It is trained to serve much like an assistance dog is trained to do. It can perform everyday tasks like opening bottles and microwaving food. But that is not why I wanted to introduce you to the Capuchin Monkey. REALLY!!!

This monkey, which likes to live in big colonies and wander wide areas, was chosen for a study: Determine how it responded to rewards. This particular study was conducted about ten years ago, at Emory University, by renown primatologist and professor Frans de Waal. He called this research, which involved studying the behaviors of two Capuchin Monkeys under a specific setting, The “Fairness Study.”  

He assigned the same tasks to these two monkeys. Whoever was finished first was awarded a cucumber. The winning monkey took its prize willingly but not with any extra glee. And that made sense because the Capuchin Monkey considers the cucumber to be an acceptable reward but not as rewarding as receiving a grape.  

The dynamics between the two monkeys was copacetic as long as the winning monkey received the cucumber and the other monkey received nothing. But the dynamics between the two monkeys changed when Dr. de Waal gave grapes to the monkey who came in second at the same task. When the” winning monkey” saw the other one receiving grapes for doing the EXACT same task but slower, the “winner“ had a fit. It rattled its cage, it pounded the table in protest, it was not going to let such an “unfairness” go unnoticed.

The monkeys clearly understood the distinction between the two prizes, and the “winning monkey” thought it had been given a lesser reward for finishing its tasks first.

How do you deal when you are provoked by injustice? Do you rant and rattle like the “winner monkey?”  Do you confront the provider of the reward for their “inequity?” Do you not care as all rewards are good rewards? Do you ask to see the “rules” before you play “the game?” Injustice is ever present. Do you deal with it on an emotional level or on a principled level?

And we thought we were the only ones who felt injustice. I thought you would want to know what I found.

Connect with Loved Ones over the Holidays by Trying This

It’s time for the family gatherings again. You know the ones I am referring to: where people cluster in their usual groups, talking about the weather, travel hiccups, politics; where people cluster around the food taking bites in short and informational filled conversations; where someone introduces a topic they know will fuel the flames of emotional reaction. Yes…those dynamics.

 

This year you can come to a family celebration prepared to add a dollop of meaningful connection. Bring a series of questions with which you can connect more personally with those you engage in conversation.

 

Start by asking someone to share something significant that has positively impacted them this year. Listen as they share that event or experience with you. Then follow up by asking them either: how this significant impact they experienced benefited them or ask them how this significant impact made them feel.  And again, just listen. When you do, you will find that they will share with you a value of theirs that is important to the core of who they are. This will connect you to them in a very personal way that small talk cannot.

 

I find that asking questions like these, at the end of the year, to be a wonderful icebreaker and connector with friends and family.

 

Let me know how the outcome of having this conversation at your family gathering. I would love to hear your comments.

hollyecm7gbgcn

Being “The Greatest” Lets You Shine

Remember the phrase: “I am the greatest!”? It was a statement proclaimed repeatedly, in different ways, by the great boxer Muhammed Ali to reporters and to his opponent. He believed it and he became it. Which came first, his belief or his statement? I do not know. I do understand it was one of the tools he used to become the icon he became.

 

You may not be a boxer who needs to pump yourself up before the fight, however, you are someone who I would like to consider the phrase “I am the greatest!” for a moment and say it to yourself, for you are the greatest. You are unique and the greatest in something you do, how you do it or in who you are. The question is: How are you the greatest?

 

To find out the answer to this question, ask yourself: “What are the values you hold dearest to your heart?” and then list your top three. These are the values that identify your greatness. So, take the time to identify and define them. Then, use them to guide your decisions, your actions and your movements.

 

You are the greatest. Now, let that part of you shine.

The First Step to Living a Significant, Relevant, and Connected Retirement

The 2016 professional tennis season is winding down. The final Masters 1000 tournament is underway and will determine the final two singles players and final doubles team who will gain admission in the prestigious world tour final tournament in London later this month.  Sampras, Agassi, Becker, Lendl and McEnroe may be familiar names of a few retired players who have won this tournament more than once. But I want to draw our attention to Agassi, who won this year end tournament once, and what he had to say about retiring, because for some, the thought of retiring is daunting.

Preparing for retirement filled Andre Agassi with dread. As he said: “It’s like preparing for death. Nobody knows what it’s going to feel like and nobody knows when it is going to happen and when it does, it’s your time.”  Agassi was not ready to retire.

I hear a similar thought of dread from those I talk to nearing retirement. They do not want to satisfy someone else’s “to do” list, they do not want to become recluse travelers. They do not want to be the default baby sitters for their grandchildren. They want to be engaged with their children and grandchildren. They want to travel and pick up dormant hobbies. They do not want to a life directed by someone else. They want to live relevant, significant and connected lives. But how?

Leaving a business you built or a career you designed can be a tough proposition.  How can you transition out of your company to a new chapter of life where you can keep the feelings that matter to you-significance, relevance, and meaningful connection alive?

The first step to take is to look at the footprint you want to make that you will then leave behind. Find the outline of that footprint by reconnecting with what is most important to you, your values, and finding a way to express yourself through them. Take the time to look at the meaning of your values to you and build a personal mission statement that reflects these profound meanings you have for them.

Remember, retirer merely means to draw again. So, now, draw that outline of a footprint you want to have and to leave behind as your legacy.

Agassi focused on the outline of his footprint, his values, and then created the footprint he is now developing and building. You can too.

For more tools, click here: http://www.focusandsustain.com/life-focus to see what would be wise for you to focus on so you can live a rich and meaningful retirement.

Tell me what you have observed as you engage with those reluctant to or avoiding retiring.  I would love to read your comment.  \

 

Reflecting

 

 

How Will You Be Remembered? How Do You Want to Be Remembered?

How do you want to be remembered? How will you be remembered? Is there a gap between the two responses?

If so, identify an element to that gap that you can address and take action on. Then, craft the first action step you can take towards bridging that gap. For example, a woman I spoke with wanted to be remembered as a creator of evocative paintings. When I asked how she would be remembered she said that she would not be remembered as a painter as she kept her paintings in her studio.

Realizing that she would most likely be remembered differently than how she wanted to be remembered, she decided to put a few pieces on walls in her home. She did not stop there. She organized an art show for family and friends. What began as a bridge to gap the distance between how she wanted to be remembered and how she would be remembered became an annual “Get Connected with Art” Show (now celebrating its eleventh year) where select artists, their families and friends came together to share their legacy through art.  Art pieces were sold, auctioned, and given away. This woman is both ecstatic and amazed at what resulted by addressing a gap to her legacy. She will now be remembered for her art…and much more.

How will you be remembered? How do you want to be remembered? Are they aligned? What is the first step you can take to bridge the gap? Let me know your thoughts on this topic.

1st-choice-2013-05-05-florida-orlando-gatorland-stork103-final-bvt

The 2nd Most Important Day in Your Life Is…

Millennials, currently under the microscope of researchers and data collectors, have been found to want to be involved in something that matters. Studies say that 87% of Millennials take into account a company’s commitment to social and environmental causes as they decide where to work.  That’s a big percentage of people looking to plug in to what matters.

 

Baby boomers, moving into retirement in huge numbers fear that retirement means retreating into irrelevancy. Shell Oil and independently the University of Zurich, found that there is a strong correlation between a rudderless retirement and early death. They each found that there is an 89% chance of death within 10 years for those without a purpose than those who have one.

 

As Mark Twain brilliantly stated: “The two most important days in your life are the day you are born…and the day you find out why.”

 

Having a purpose provides a foundation for motivation and for developing the meaning in our lives that one day becomes our legacy.

 

How have you found a purpose in your life benefit you? Let me know by leaving a comment.